Peet's reputation is not only built on the quality of our coffee and tea; it's also based on a commitment to extraordinary customer service.

Peetniks
The first Peetniks were loyal customers at our original store on Vine Street, in Berkeley. The term then evolved to mean a Peet's employee. Today, Peetniks are those faithful to Peet's who appreciate, even demand, only the very best in coffee and tea.

To become a Peetnik, all you need to do is have a current recurring order with Peet's. To learn more about Peetniks, and the benefits of becoming one, visit the Peetniks section this site.

Peet's Card
The Peet's Card is a re-loadable debit card that makes it easier than ever to shop with Peet's. The Peet's Card can be bought and used on-line and through customer service at 800-999-2132, as well as at all of our retail locations.

Don't know whether someone buys their Peet's at a store, online, or by phone? The Peet's Card is the perfect solution. It also makes an excellent gift for friends and family who aren't near a Peet's store. Simply load your card with any amount up to $200, and use the card to pay for your purchases on www.peets.com, by phone or in our stores. It's convenient, it's collectible, and it makes a great gift.

You can save your Peet's Card information in your profile for further ease of use online. To use a Peet's card online, simply enter the card number in the Peet's Card field during checkout.

Email Newsletter
We email our customers on a regular basis, letting them know about Special Offering coffees, new Rare Teas, events at their local Peet's store, and other news that we think would be of interest. To receive our email newsletter, simply check "Yes" to email during checkout, or click here to join our email list. If you no longer wish to receive emails from Peet's, click on the "unsubscribe" link at the bottom of any email, or call us at 800-999-2132. We absolutely do not share your email address or any other information with third parties.

Gift Ideas
Visit our Gifts section to view special items that we have selected as our favorites for gift-giving. Selected items in our Gifts section will arrive in special packaging. Or you can make any item we sell a gift by checking the "Is this a gift" box at checkout. When you check the "Is this a gift" box we will leave the prices off the packing slip. We also offer a gift message field during checkout for any special message you'd like to include. We're sorry, but we do not offer gift wrapping.

Corporate Gifts
We are more than happy to work with your company to set up and fulfill special Corporate Gifts. We also offer discounts for quantity gifts, whether you purchase online or by phone. Click here to read about our Corporate Gifts program. For more Corporate Gift ideas, call us at 800-999-2132 or email us.

Coffee Tour Activation
If you received a coffee tour card and would like to activate it, please visit www.peets.com/coffeetour to get started.